<![CDATA[My Site]]>https://www.davidrossini.com/blogRSS for NodeThu, 04 Jun 2026 23:27:02 GMT<![CDATA[A Sanctioned Grievance]]>https://www.davidrossini.com/post/a-sanctioned-grievance6a0e386896905735bfe79b70Wed, 20 May 2026 22:40:43 GMTDavid Rossini<![CDATA[Chapter 1: Customer truth first: The discipline of starting from the outside in]]>https://www.davidrossini.com/post/chapter-1-customer-truth-first-the-discipline-of-starting-from-the-outside-in6a0e3708cb0791383ec3b207Wed, 20 May 2026 22:34:50 GMTDavid Rossini